Acceptance of a claim

    After your claim has been assessed, we will write to let you know that it has been accepted. In some circumstances, a claim may not be accepted if it does not meet the MAC Scheme’s legislative requirements. 

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    Related information

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    How we assess injury claims

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    Need an interpreter service?

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    How we make

    decisions for MAC

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    If you disagree with a claims decision

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    Legislation and regulations

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    Benefit reductions and exclusions

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