Dependent child benefits

In some circumstances, benefits may be reduced or totally excluded.

Please see benefit reductions and exclusions. 

You can make a claim by downloading and completing a fatality claim form. Fatality claim forms are also available from hospitals in the NT.   If you would like a claim form sent to you in the mail, please call the TIO MAC claims team on 1300 493 506 during business hours.

After we have received your completed claim form, you will receive written notification from TIO MAC which will include your claim number and the name and contact details of your TIO MAC case manager.

Your case manager will be your first contact for managing your claim.  They will call you to introduce themselves, answer any questions you may have and guide you through the claims process. If there is any further information we require, your case manager will let you know. 

If you haven’t heard from TIO MAC after 5 business days, please contact TIO on 1300 493 506 to make sure your claim has been received.